Help topics

Timezone, devices and deleting your account

Your timezone, where you're signed in, and closing your account.

All of these are in Account.

Your timezone

Your timezone decides where a "day" begins and ends: for your charts, your exports, the one-answer-a-day rule and your weekly summary email. Pick the timezone where your business is and choose Save timezone.

Results by email

On Pro, the switches under Results by email turn the weekly summary and low-rating alerts on or off. See Weekly summary and low-rating alerts.

Signed-in devices

Signed-in devices lists everywhere you're logged in. Choose Sign out beside one you don't recognise, or Sign out everywhere else to leave only the device you're using.

Deleting your account

Delete account removes your account, every survey and every response, permanently. If you're on Pro, it's cancelled first.

To confirm, you'll enter your password, or type "delete" if you log in with Google.

Note: Export anything you want to keep first. See Exporting your results. Deleting can't be undone.

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